FAQ

Shipping, payments & Returns

Shipping

When will I receive my order?

DOMESTIC SHIPPING

Australia Post's delivery estimates:

PARCEL POST

NSW: 2-4 business days
ACT: 2-4 business days
NT: 4-10 business days
QLD: 2-5 business days
SA: 3-6 business days
TAS: 3-6 business days
VIC: 2-5 business days
WA: 4-8 business days

EXPRESS POST

NSW: 1-2 business days
ACT: 1-2 business days
NT: 2-5 business days
QLD: 1-3 business days
SA: 1-3 business days
TAS: 1-3 business days
VIC: 1-3 business days
WA: 2-5 business days

For information about any current disruptions to the Australia Post network please click here.

COURIER SHIPPING

For our select range of products which will be sent with via courier, delivery typically takes between 2-4 working days.

INTERNATIONAL SHIPPING

We ship globally with express and standard services available. Delivery estimates are specified at checkout, and vary by country, but some examples follow. If your country is not listed below, we almost definitely still sell to you; proceed to checkout for your delivery estimate.

- Canada: Express 3-7 business days, Standard 6-10 business days
- USA: Express 3-7 business days, Standard 6-10 business days
- UK: Express 4-10 business days, Standard 6-10 business days
- China: Express 5-10 business days, Standard 8-15 business days
- Hong Kong: Express 6-10 business days, Standard 10-18 business days
- Indonesia: Express 8-12 business days, Standard 10-18 business days
- Philippines: Express 6-10 business days, Standard 10-18 business days
- Malaysia: Express 4-8 business days, Standard 6-10 business days
- Singapore: Express 4-8 business days, Standard 6-10 business days
- Thailand: Express 4-8 business days, Standard 8-12 business days
- Vietnam: Express 4-8 business days, Standard 6-10 business days
- New Zealand: Please see our NZ store

I need my order fast!

We offer a flat-rate $10 express post for domestic customers (next day delivery on all orders made before 2.30pm AEST). International Express is also an option but prices will be determined at checkout (delivery time depends on exact location). 

When exactly will my order be shipped?

If you order before 2.30pm AEST on a weekday your order will ship same-day with few exceptions. If you order on the weekend or after 2.30pm AEST on a Friday your order will ship the following Monday.

How much is shipping?

DOMESTIC SHIPPING

Parcel post shipping is $7, or free for orders valuing $80 or more. Express shipping is available for $10, or free above $180* (for most items). For orders we sent via courier, shipping is free. For some products large letter postage is available for $3.

INTERNATIONAL SHIPPING

Postage rates vary based on product and location, and are specified at checkout.

Where do you ship from?

95% of products are shipped from our warehouse in Marrickville, NSW. A small selection of industrial products are sent from Melbourne by courier. The shipping options at checkout will reflect this.

payments

What payment methods are available?

You can pay using Paypal, Credit Card (VISA, Mastercard, AMEX), Apple Pay, Google Pay or Afterpay.

Do you sell wholesale?

Yes! We offer a number of solutions for wholesale and bulk enquiries, including both our own Earjobs brand hearing protection, as well as other leading brands. Get in touch at wholesale@earjobs.com.au

returns, privacy & terms of service

Returns Policy

See our Returns Policy.

Privacy Policy

See our Privacy Policy.

Terms of Service

See our Terms of Service.

Useful information

ear plug guides

How Do I Insert Foam Ear Plugs?

The Art of The Perfect Fit can by tricky, but it makes all the difference.  Check out our convenient guide on how to properly insert foam ear plugs

How Do I Make DIY Ear Plugs?

How Do I Clean Reusable Ear Plugs?

Do You Stock Replacement Tips?

If you've shopped for ear plugs, you've probably come across the letters 'NRR.' This stands for noise reduction rating and refers to how much any given ear plug or muff blocks out noise in real world circumstances. Find out more by reading our explainer here.

NRR: Noise Reduction Rating Explained

If you've shopped for ear plugs, you've probably come across the letters 'NRR.' This stands for noise reduction rating and refers to how much any given ear plug or muff blocks out noise in real world circumstances. Find out more by reading our explainer here.

white noise machines

how to choose the right ear plug

sizing

Sizing Guide

Sizing Guide tbc

Large Ears

large ears tbc

Small Ears

Small ears tbc

what's the best ear plug for...

What's the Best Ear Plugs for Live Music?

As exhilarating as live music is it can come at a serious cost to our ears. Read our article on the top 5 music ear plugs here.

What's the Best Ear Plug for Motorcyclists?

Check out our handy list of the best ear plugs for motorcycling. They’ve all been specially designed with motorsports in mind, so you know you’re getting a good deal.

What's the Best Ear Plugs for Travelling?

For our suggestions on travel ear plugs, sleeping  masks and white noise machines, read all the recommendations here.

hearing loss, prevention & medical conditions

Tinnitus

How to Stop Tinnitus From Getting Worse?

There’s no one size fits all when it comes to tinnitus - for some, noises can come and go, and for others they are constant. Sounds can be heard in one or both ears. 

Read our handy guide here for a few steps that can be taken to reduce symptoms of tinnitus which can make it easier to deal with daily.

How To Manage Tinnitus?

Read our handy guide here for five great tips on managing tinnitus.

swimmers ear aka grommets

How To Stop Your Child Getting Ear Infections

Kids love swimming. And although it’s amazing to get them into the water, getting some exercise and learning a lifelong skill, children are more susceptible than adults to risk of ear infections.Read the article here.

sleeping

How To Get A Better Night's Sleep

Most adults need between seven and nine hours each night to be at their most productive, and children and teens need even more.Read our article here.

Remedies for Snorers and Their Partners

Snoring occurs when air struggles to move freely through the nose and throat during sleep, which causes the surrounding tissues to vibrate. There’s a whole range of reasons that make someone a snorer- it may be as simple as their mouth falls open during sleep, they’re getting older, or they have sinus problems.Read our guide on remedies for snorers and their partners here.

hearing protection

How To Protect Your Hearing for Years to Come